Terms & Refund Policy

Last updated October 16, 2026

All sales are final. Because every product gives you instant access to the full digital training, we don’t offer refunds, exchanges or chargebacks once your order is complete.

1. Who we are

These terms cover purchases from Futureworks (“Futureworks,” “we,” “us”), operated by Katie Cross, including The Reel You, Viral Story Packs, the AI Content Engine Expansion Pack (Uncringe, Swipe, Yap With AI and Snip) and Tiny Ads. By completing checkout you agree to these terms.

2. Training only, not software

Our products are educational trainings: video lessons, prompts, templates, workflows and resources. They are not AI software, apps or tools, and they don’t include access to any third-party AI platform.

3. You’ll need your own AI subscriptions

To follow the trainings and get results, you’ll need your own accounts with third-party AI tools (for example Claude, Higgsfield, or other tools named in the lessons). Many of these require paid subscriptions or credits. Those costs are separate from your purchase and paid directly to those companies. Third-party tools may change their features, pricing or availability at any time, and we aren’t responsible for those changes.

4. Refund policy: all sales final

Digital products are delivered instantly, so all sales are final. This includes order bumps, upsells and downsells. Please review each offer before you buy. If you’re charged in error or can’t access what you bought, email us and we’ll fix it.

5. Access

After purchase you’ll receive a login email for the Futureworks Studio. Your access is for your personal use. Please don’t share your login, resell, or redistribute the lessons, prompts or materials.

6. No guaranteed results

Results depend on your effort, your niche, the tools you use and factors outside our control. Any examples, revenue figures, follower counts or testimonials are individual results and are not typical or guaranteed.

7. Intellectual property

All training content belongs to Futureworks. Content you create using the trainings is yours.

8. Limitation of liability

The trainings are provided as is. To the fullest extent allowed by law, Futureworks isn’t liable for indirect or consequential losses, and our total liability is limited to the amount you paid.

9. Contact

Questions about an order? Email katie@gofutureworks.com with the email you used at checkout.